What a corner store learned by rebuilding checkout
The line at Delgado's Market used to wrap past the chip rack by five o'clock. The owner did not add staff. He moved one cooler, rerouted the queue, and watched the average wait fall by half inside a week.
Speed at the register is rarely about the register. It is about where people stand, what they carry, and how long they wait before they decide the trip was a mistake.